Return & Exchanges

Returns & Refund Policy

At Globlecart, your satisfaction means everything to us. We understand that sometimes a purchase might not meet your expectations — that’s why we offer a simple and transparent return and refund process to ensure you shop with confidence.

🔁 Return Eligibility

You may request a return or exchange if the following conditions are met:

• The item is unused, in its original condition, and the packaging is unopened.

• You submit a return request within 14 days of receiving your order.

• You provide proof of purchase, such as your order confirmation or invoice.

🚫 Non-Returnable Items

Please note that certain products are not eligible for return, including:

• Items marked as final sale.

• Opened or used personal care items.

• Customized or made-to-order products.

🔄 Exchanges

If you receive an incorrect, damaged, or defective product, we’re happy to make it right.
Contact us within 7 days of delivery, and we’ll arrange either:

• A replacement, or

• A full refund.

To speed up the process, please include photos of the item and its packaging when you contact us.

💵 Refund Process

Once your returned item is received and inspected:

• Approved returns will be refunded to your original payment method.

• Refunds usually take 5–10 business days to appear in your account.

• Shipping fees are non-refundable, unless the return is due to our error (e.g., wrong or damaged item).

📦 Return Shipping

Customers are responsible for return shipping costs unless the return is due to an issue on our end.
We recommend using a trackable shipping service to ensure your return is received and processed smoothly.

🧭 Our Return & Refund Process

• Incorrect Item: Contact us right away if you received the wrong product — we’ll send a replacement or issue a full refund.

• Change of Mind: You may return an unused item within the return period as long as it remains in its original packaging.

• Lost Packages: If your package is lost in transit, we will issue a refund or replacement once the situation is confirmed.

• Damaged on Arrival: For damaged items, please get in touch and we’ll offer a refund or replacement — whichever you prefer.

💬 Need Assistance?

If you need help with your return, refund, or exchange, our support team is here for you:
📧 Email: support@globlecart.com

✅ Shop with Confidence

At Globlecart, we want your shopping experience to be stress-free from start to finish. Our flexible and fair return policy ensures that you can always shop with peace of mind.